ISBN-Agency Deafness

Dear ISBN:
The week of July 5th, I called and requested a form to obtain additional ISBNs. They did not come. I phone again. They did not come. I phoned again and was told they would be faxed. They were not faxed. I phoned again. They were not faxed. I e-mailed and was told to apply for ISBN numbers online. I responded by saying I want ADDITIONAL NUMBERS and online it says NOT TO fill out the online form for ADDITIONAL numbers. I called again. They said they would fax. The fax has not come. It has now been THREE WEEKS.

This morning I asked how long after applying would it be to receive the add'l ISBNs. I was told I could pay for Express processing. Yeah, right.

Let's start a new publishing world where there are no returns, no distributors, no reserves held, and no ISBN agency that charges $325.00 and takes 10 days. Shouldn't you be able to get ISBN numbers with the ease one obtains URLs? What's with that?